Henleys testimonials

From our initial meeting in your offices we felt you were professional and enthusiastic and most certainly welcoming. Your visit to our home was dealt with in an efficient and professional manner and the valuation proved to be accurate. The presentation of the house details, both the brochure and on the internet, were excellent and, having moved only 18 months previously we were in a good position to draw comparisons with other agents. During our sale you kept us fully informed at all times and we would certainly have no hesitation in recommending you to others. Thank you again for all your hard work in achieving the sale of our property.

S. and J. Bates following the sale of their house in Great Bromley.

You people have been very special. Thank you for all your efforts on our behalf. Please come and see us in our new house!

D. and G. Gutteridge following the sale of their house in Langham.

Dear henleys team, Firstly I would like to apologise for taking so long to write this; life is hectic. I would like to thank you very much for your extreme professionalism and enthusiasm in selling my property. I don't really think you could have worked harder for me. Your communications regarding prospective buyers was excellent. I wish you all the best for the future of henleys and if you wish to use this text in any advert, I am happy for you to include my name.

B. Chalmers following the sale of her house in East Bergholt.

Dear Tom, Gerry, Erica and Will, I wanted to say a special thank you to you all for the service you provided.  I chose to market through henleys as, at the time, you were a very new organisation and I felt you would be “hungry” for success and ambitious for the future.  Over the years I have dealt with a number of estate agents an have come to understand why the profession sometimes comes in for criticism. I have found you, at all times, to be professional, polite, hard working and totally reliable and with a genuine care for the welfare of the customer and the service you provide.
As I travel around the area I see henleys boards sprouting everywhere and I hope this is confirmation of the success I genuinely believe you all deserve.

P. Williams following the sale of her house in Ardleigh.

To all at henleys, Just wanted to say thank you for all your hard work getting our house sold.  It is a nice surprise to deal with estate agents who do what they say they will do and do it in a timely manner.  We will definitely be recommending you in the future.  Thank you again.

F. Singh following the sale of their house in Colchester.

Thank you so much for your excellent service in the Sale of Runnymeade, we feel your whole approach was so professional. When we were down you were always so positive.  Many thanks.

L. and G. Barnard following the sale of their house in Dedham.

A quick note to say thank you for all your help in selling Le Soken House.  With our best wishes

M. and S. Willis following the sale of their house in Thorpe-le-Soken.

David and I would like to thank you all for looking after us so well whilst selling our house; you made what is a stressful time so stress free.  We always felt that you had our best interests at heart; always understanding, polite and with a good sense of humour.

D. and P. Betts following the sale of their house in Colchester.

I am writing to you on behalf of my sister and myself to say thank you for the excellent service your company provided.  As you will appreciate, selling a family home is an emotional time.  I would like to personally thank you for your professional approach, fantastic marketing skills and what’s more the lovely touch at the end of the sale which was very much appreciated and a lovely gesture.
Your company offers a high level of service for which you should be very proud.  We will have no hesitation in recommending your company to others wanting to sell their homes.

C. O’Toole following the sale of her house in Dedham.

Further to the completion of the above property, I wish to reiterate our thanks regarding the professional service and performance your firm has provided from instruction to completion.
Our view is, until exchange of contracts the property is not sold.  Your firm exceeded our expectations in working to achieve this.  Your ethos of working for the vendor manifested itself in your firm’s excellent performance.  Your firm has brought a new standard to Colchester.

Mr. A. following the sale of his house in Colchester

Thank you for all your hard work and efforts in marketing our house.  We have been extremely happy with henleys’ level of customer service and professionalism – which has been like a breath of fresh air – and we wish you every success for the future.

Mr. and Mrs. W. following the marketing of their house in Wormingford.

To all at henleys,  I felt I had to put pen to paper having just sold my house through you.  My husband and I are habitual sellers/buyers and, over the last 15 years, have bought and sold many properties and have had many dealings with a number of estate agents.  Because of this we know how traumatic it can be when a chosen agent proves to be inadequate, and how wonderful it is to find a good one.  We wish henleys were trading 15 years ago!  We would have stayed with you.
We have found all of henleys’ team professional attentive and proactive in all our dealings with them.  Honest advice was always given and we have felt our interests, as the sellers, have always been paramount.  As well as a very professional presentation of our house, attended viewings and honest feedback and advice, the most enlightening aspect I have appreciated is the continued communication.
It has been a pleasure working with henleys.  We would recommend you 100% and will definitely use you in the future.

J. and M. Le Messurier following the sale of their house in Weeley.

Thank you for all the terrific work you all undertook on our behalf.  We cannot fault the way in which our house was marketed.  Your operation is superbly professional and efficient and we have recommended you to a number of associates. Henleys have made the process so much easier and happier. Once again, may I thank you for all your hard work and dedication.

Mrs. S. following the marketing of her house in Colchester

To the henleys Crew. Well we’ve never thanked an “estate agent” before, so this little card speaks volumes. Thanks for an extremely professional and sincere service. We have already, and will continue to recommend you to anyone who needs a first class service. We hope all your hard work pays off and are convinced your business will go far.

Julia and Hennie Van der Merwe following the sale of Palm House, Thorpe le Soken.

We would fully recommend Henleys to anybody wishing to buy or sell a house. They are a friendly and very professional team who go out of their way to provide an effective service superior to that of their competitors.
They have an excellent website that is easily navigated and provides a clear and attractive summary of the property. The valuation was realistic and fair and we were delighted with the professional quality of the photographs of our house.
Their marketing is very effective and they are quick to return calls, keeping their clients updated from start to finish. They often go beyond their duty as an estate agent to ensure that the chain of events is as swift and painless as possible.
We would definitely use Henleys should we choose to move house in the future.

Mr and Mrs A Prestney following the sale of Scola, Lawford

Thank you for all your help regarding the exchange of contracts where we were part of the chain.  Although we were not your clients we appreciate your constant communication with us and your professionalism throughout this sale.  All of you, Gerry, Tom and Erika are always friendly and helpful.  As new agents this is most refreshing and no doubt you will continue your success for many years to come.

L. Galley-Hall following the purchase of their house in East Bergholt.

Henleys provided us with a consistently high standard of service when dealing with the sale of our property. We had been let down and disappointed by other estate agents but found the team's modern approach, enthusiasm and professional attitude a breath of fresh air.
Despite the many ups and downs that our chain experienced they used their expertise and knowledge to safely guide us through to completion. We wouldn't hesitate to both use them in the future and recommend them to others.

Mr and Mrs A Cook following the sale their property on Purvis Way, Highwoods

Thank you very much for your perseverance with our house sale – hooray we are finally there.

Mr and Mrs R Foster following the sale of their house in Layer De La Haye

With many thanks to all the team for your efforts and success in the sale of May Cottage and The Firs. Special thanks to Gerry and Tom.

Mr and Mrs J Fairhall, following the sale of their properties in Tattingstone and East Bergholt

Both David and I would like to thank you and your team for the very professional and efficient service given to us during the sale of Maldon Road and the purchase of Malting Green Road. We will not hesitate in recommending your company to others and if ever necessary would certainly call upon you again.

Mr and Mrs D Fitzpatrick following the sale of their house in Colchester and their purchase of their house in Layer De La Haye.

As you know we have arrived in our new home. We would like to express our sincere thanks to all Henleys staff for the efficient way in which the business was conducted. 
The feedback we received throughout the negotiations was very much appreciated and we cannot speak highly enough of the service that we received from your company.  We have recommended your service to several people.  Finally may we wish your company every success in the future.

T. and P. Kreckeler following the sale of their house in East Bergholt.

Thank you for all your hard work and perseverance in ensuring my property sale went through smoothly.  I can confirm that we have now exchanged and look forward to the completion.  It has been a hard and sometimes arduous process, but I’m pleased to say that I’ve been delighted with the level of service I received from henleys.

Mr. W. following the sale of his house in Capel St. Mary.

Thank you all very much for all your efforts over the past eight months. We really appreciate your professional and caring approach.  We have recommended you to anyone who has asked and will continue to do so.

P. and S. Webster following the sale of their house in Colchester.

Just a note of appreciation for all the hard work you have put into getting us here.  Best wishes for your future success.

C. and E. Burrows following the sale of their house in Stratford St. Mary.

Mike and I wanted to take this opportunity to thank you, Tom and Will for excellent service you provided whilst dealing with the sale of ****** House.
 
You will be aware that when we contacted you back in May we were feeling dejected at the lack of progress on completing a sale. From our very first meeting with Tom we had confidence that you would all work very hard to market the house and find potential buyers, not an easy task in the current climate! Of course we were delighted (and somewhat surprised) to receive three firm offers within days of the house being marketed, and we were very grateful to you for taking on the delicate task of dealing with our existing "purchaser" in such a calm and professional manner.
 
Although we do not intend moving for some time, we will certainly recommend you to all our friends and family. We wish you every success in the future - may you grow and prosper!

Mr. and Mrs. Ruffles following the sale of their house

I am writing to thank you and your colleagues for the excellent work you did when selling my house.
 
Unlike other agents you provided a quality service, always returning calls, providing good advice and helping our buyer. Our buyer commented on how good your service was.
 
We would recommend your company as the service was exemplary.

Mrs. Harlow following the sale of her house in Capel St Mary